Directory Portal User Guide

Health Care Aides are able to make any desired changes to their personal and employment information directly within their Directory portal.

How to check Directory status

To check the status of your application:

To learn what your status on the Directory means, please review the Status webpage.

How to update and make profile changes 

  1. Login to the Directory portal
  2. Click on “My profile” on the left-hand side of the portal screen
  3. Click on “Edit profile” at the top left corner of the page
  4. Once all changes have been made, click on “Submit” to submit the profile update request.

Confirmation Letter

A confirmation letter is available and accessible to all approved Health Care Aides (HCAs). The letter can be presented to an employer or educator as proof of active enrolment on the Directory.

The confirmation letter includes the following information about the HCA:

  • Directory number
  • Directory status
  • First and Last Name
  • HCAs address
  • Effective date
  • Expiry date

The Directory does not email or fax confirmation letters to HCAs, educators or employers. The HCA is responsible for downloading their confirmation letter directly from their portal to present to their employer.

How to access confirmation letter:

  1. Login to the Directory portal
  2. Please click on “Confirmation.”
  3. The confirmation letter will open in a new tab, from here the applicant may choose to save, download, or print the confirmation letter.

Applicants who are in progress will not have access to a confirmation letter as they are not approved to the Alberta HCA Directory.